Heat Pump Repair

Heat Pump Repair In Port Moody, BC

Rocky Point Heating & Air Conditioningstarstarstarstarstar5.0 / 5

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8 Total Reviews /files/rp-logo.png778-994-4724$1201 Ioco Rd, Port Moody BC

We've all been there: you arrive to you home or office and your heating & cooling system won't start. Now what? Rocky Point Heating and Air Conditioning is your source for prompt professional central heat pump repairs.

Like your car, even a good heating and AC system needs regular maintenance and occasional repairs. When you think there is a problem with your central heat pump in Metro Vancouver, call us. We offer emergency service.

click the AirEase logo above to explore the heat pumps we carry.

Save Time & Money? Before You Call Check These 5 Things:

Check these things before you call for furnace repair:

  • Change your air handler filter and re-start your system.
  • Check you circuit breaker panel to ensure that your heat pump system breaker is "ON".
  • Make sure your "SYSTEM SWITCH" is set to "ON". This switch is typically a traditional toggle switch that may have a RED cover-plate.
  • Make sure your thermostat is "ON", is set to "HEAT" in winter or "COOL" in Summer and the desired room temperature is set properly to initiate heat pump operation.

  • If your heat pump power was off, or if the thermostat was not set properly, after correcting the issue give it a few minutes: many systems have a time delay on start-up that can delay operation.

Heat Pump Repair in Port Moody, BC

Our Red Seal Certified heat pump technicians are trained on all major heat pump brands.

Call or click today is are experiencing any of the following issues with your central heat pump system:

  • Not turning on or not cooling, or not heating
  • Indoor temperature too hot or too cold
  • Some rooms are properly conditioned and some are not
  • Indoor coil or refrigerant lines covered with heavy frost or ice
  • Breaker to the outdoor unit tripped more than once
  • A vibration or odd noise with the outdoor or indoor unit
  • Thermostat not working properly

Our Featured AirEase Heat Pumps


AirEase Heat Pump 4SHP20LX

Variable-Capacity Performance

Unlike conventional heat pumps that are either all the way on or all the way off, the Variable-Capacity Inverter-Driven Scroll Compressor adjusts cooling output in small increments like a dimmer switch.

20.0 SEER

10.0 HSPF

  • Up to 20.0 SEER Efficiency Rating *
  • 10.0 HSPF Efficiency Rating
  • Comfort Sync® Compatible
  • True Variable-Capacity Cooling
  • Integrated Compressor Protection
  • ENERGY STAR® Most Efficient 2020


AirEase 4SHP16LS

Two-Stage Performance

Two different output speeds for heating and two for cooling allow AirEase heat pumps to keep you comfortable month after month.

16.0 SEER

8.5 HSPF

  • Up to 16.0 SEER Efficiency Rating *
  • Up to 8.5 HSPF Efficiency Rating
  • Two-Stage Scroll Compressor
  • Pro Series™ Systems
  • Comfort Sync® Compatible


AirEase 4SHP13LB

Single-Stage Performance

Whether it's warm or cool, you'll be perfectly comfortable with these reliable heat pumps.

14.0 SEER

7.7 HSPF

  • Up to 14.0 SEER Efficiency Rating *
  • Up to 7.7 HSPF Efficiency Rating

Our service vans are stocked with all the parts we are likely to need to get your system back up and operating. This mobile parts inventory includes outdoor fans and fan motors, contactors, capacitors, refrigerant, furnace, and air handler controls, transformers, indoor blowers, and air filtration products.

If your central heat pump system is fine today but you want more peace of mind, consider joining our system maintenance program. With membership, you’ll get a properly maintained system backed by the team at Rock Point Heating & Air, priority when you need service and a discount on any necessary repairs. Click here for details.

If you're considering a new central heat pump for your Tri-City, BC home or business, click here for more information.

About Rocky Point Heating and Air Conditioning

Rocky Point Heating and Air Conditioningir is locally owned and operated. We are TECA Quality First Certification Home Comfort Advisors. TECA's mandate is to offer up to date heating & air conditioning training in British Columbia, CA. TEAC Certification means we have the local training and experience to provide top-flight gas furnace installation and service.

We are more than proud of our A+ rating from the Port Moody Better Business Bureau. Click here to check it out.

All of the heating and AC technicians at Rocky Point Heating and Air Conditioning are licensed and insured.

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